The man at the front desk was very sassy and rude with me. He tried to charge for extra services that were not performed on the vehicle until I asked further questions and the lady he worked with confirmed, without being asked, that the services were not performed. So thank you to her. Got back out to my car and the engine cover was off, the battery was dead, and there was trash in the car. He was then even more rude when I went back in and tried to blame me for not letting them know I was coming. I did let them know HOURS earlier… The only reason the second star is given is because the mechanic who came out to fix things up and charge the battery back up was very kind. Absolutely would not recommend this shop and would recommend other nearby ones over it every time.
Michael, we are very sorry to hear you had anything less than a wonderful experience with us. We performed the diagnostic and recommended to replace your A/C compressor because the compressor had failed. We apologize that we did not have the protective plastic removed from your vehicle in time. We hope you’ll give us a chance in the future to provide you with the quality service we’ve always been known for.
- Honest-1 Auto Care Spring Hill