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Spring Hill Auto Repair

(931) 451-5219updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
5

I find it very difficult to trust anyone working on our vehicles after several bad experiences including damage to the vehicle and another well reputed place stole the jack for changing a flat. I try to repair it myself if possible, you know the old saying, if you want it done right…do it yourself. Well, the folks at Honest-1 made a very good first impression when we needed air conditioning repair. They were very busy, but in this case means they must be doing something right. I will definitely be calling on them when I need help in the future.

5

5

Great folks!

5

Brian was super helpful. Thankful he could squeeze me in last minute on a Saturday and get the repairs done that same day too.

5

Traveling through town and blew a tire on Saturn Parkway. With a broken ankle I was unable to put on spare tire. They happily helped me out and didn’t charge me a penny. Talk about great customer service!

5

I dropped off my Lexus and the team reached out right away and let me know potential costs and time of repair. Very professional, and felt taken care of. They even got my repair done sooner than expected. Will use them again in near future for sure. Thanks

4

COVID made repairs to my truck very stressful due to parts being on back order. Honest One worked very hard to make sure I was satisfied. Very pleased with the repairs.

Mr. Spriggle, we do understand that this has been a frustrating situation and we are doing the best we can. The parts for your truck have been on national back order since January, we cannot fix you vehicle without the correct parts. Our technician was very diligent in his procedure to remove the 8 injectors hold down bolts. He used heat, PB Blaster and Deep Creep multiple times over several days, unfortunately one of the bolts broke off in the head. We hired a professional welder recommended by Ford to remove the broken bolt. He was unsuccessful removing the bolt fragment. At this point, the repair will require the use of an approved tool to drill out the broken bolt and repair the threads. There is a repair kit manufactured for this issue as it is a common problem. However, this procedure is not always successful. We asked you to come by so we could show you the issue and discuss options, which could include bolt repair, head removal and repair at a machine shop, with the teardown completed it is very possible that replacing the long block could cost less and give you a new engine with 100,000-mile warranty. I know you are unable to come by physically. We are trying to be completely transparent with you as to all the possibilities.

- Honest-1 Auto Care Spring Hill
5

5

It's a convenient and relaxing place to get my truck checked out with all fluids checked and/or topped off. Reasonably priced and no pressure of giving me the aspects of what type of expenses I could incur in the near future. To top it off, I got Famous Amos chocolate cookies left for me in my car!!

5

Thank you alllllll so much. It’s running great now and I am thankful you guys pulled it off. Thank you again. I highly recommend these guys. From oil change to big repairs they are top notch!

We are glad to hear you had an excellent experience, Jason! We are glad to have earned your trust and we look forward to having you back the next time your vehicle needs to be repaired or serviced!

- Honest-1 Auto Care Spring Hill
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