Reviews | Page 3 | Honest-1 Auto Care Spring Hill

Heather Robey

6/16/2023

Amazing staff that helped me out in a pinch. Highly recommend and will return.

jadyn petersen

6/15/2023

I walked in for a coolant leak and the front desk lady was very rude and condescending towards me. I assume it is because I am young. She just seemed very annoyed that I was there so I just left soon after. I will not be coming back and I will tell everyone I know to stay far away from this place. My father has also had bad experiences where he was charged over $800 for a $75 air conditioning fix. That kind of overcharging is nearly robbery. Not to mention, they tried to charge me $100 for a coolant leak diagnostic 😭😂

Jadyn, we apologize for any misunderstanding there may have been. Our team values our customers, and we certainly do not discriminate against anybody, in any way. As a busy establishment, we had a total of 28 cars in for repairs on the day of your visit. Unfortunately, you arrived without an appointment, and we were unable to accommodate your needs without disrupting the service of our other customers. We take great pride in the expertise and training of our technicians, and we compensate them accordingly for their time spent diagnosing issues. It is important to note that a coolant leak can stem from various sources, and our team requires adequate time to accurately determine the appropriate repair. Once again, we apologize for any confusion or frustration that you may have experienced while in our shop. While we do not have enough information to comment on your father's experience, we encourage him to call us directly to discuss his concerns further. We stand by our commitment to providing thorough and timely repairs, which our customers appreciate.

- Honest-1 Auto Care Spring Hill

Johanna Fowler

6/8/2023

Classy business. Friendly/kind personnel. Always ready to help. Pleasure to work with, whether it’s a major or minor job 🤩 😊 . Always honest, professional, reasonable, courteous. Love the waiting room. TV, drinks, snacks. Beautiful furniture and decor. Clean garage. Would not go anywhere else.

Gary Parker

6/7/2023

Gary Parker, thank you for choosing Honest-1 Auto Care Spring Hill. We appreciate the 5-star rating and are happy that we could provide you with an exceptional customer experience.

- Honest-1 Auto Care Spring Hill

Jim Gossett

6/7/2023

Recently I had work done in my 2010 Jeep Patriot. They did a good job but I thought they were a bit expensive. Not sure if I will return for future car repairs.

James Scott

6/2/2023

Mark Scott

6/2/2023

James Scott, thank you for choosing Honest-1 Auto Care Spring Hill. It's delightful to hear that you had a 5-star experience with us. Please don't hesitate to inform us if there's anything else we can assist you with.

- Honest-1 Auto Care Spring Hill

Yvonne Wilson

6/1/2023

Great service. So nice . Love the offer for tire rotation!

Yvonne Wilson, thank you for choosing Honest-1 Auto Care Spring Hill. It's wonderful to learn that you had an excellent five-star experience. We look forward to your next visit.

- Honest-1 Auto Care Spring Hill

Terry Cornelius

5/26/2023

Honest 1 put in an alternator in my 2004 Sprinter this week and provided professional care and technical repair services. They delivered my vehicle back sooner than expected and the pricing was very fair. I feel I have found a home for future repairs. Brian did an excellent job keeping me informed and obtaining the parts required to do the job in a timely manner. Wonderful lounge area. Very comfortable. Friendly staff.

Michael Justus

5/20/2023

Honest 1 is amazing. AAA has them listed as a trusted provider so we had our truck towed here when it wouldn’t start up. We found out from the mechanic that someone put a foreign substance in our gas tank over April fools weekend and they were super great to work with throughout the insurance claim and repair process. Brian and Kellen went above and beyond to keep us informed on what was going on throughout the whole process and when the repairs were completed, the owner even spent a few days driving the truck to make sure the fuel system wouldn’t give us any troubles. The truck drives better than it ever has and I appreciate all the hard work everyone at this shop put in to get our truck back up and running. Thank you!

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