I have brought my car in multiple times for various issues. As everyone knows, car repairs are expensive! They knew my financial constraints and worked with me to fix my car in stages-with the most important safety issues being addressed first. Additionally, they did not try to "upsell" me, and explained to me which repairs were urgent, and which could wait until I had save up more financially. Every person I have interacted with there, especially the woman at the front desk, has been empathetic, friendly, and knowledgable. Don't waste your time trying to "shop around" for the cheapest price you can find-you'll end up paying more in the long run. Honest has competitive prices, and here you get quality workmanship with mechanics and service managers that actually care.