We are happy to announce! Jake has joined our team. Jake is an ASE Certified Master Diesel Technician.

Spring Hill Auto Repair

(931) 451-5219updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
1

This is the first and last time I will be using this business for work on my vehicle. My initial conversation was wonderful but come time to complete services they had no clue what was going on. Was told I wouldn’t be charged a diagnostic and then was. Then told, 9 hours after my scheduled appt, that nothing was wrong with my car except being slightly out of alignment, and the mechanic did the repair without confirming with me it was ok to do. Then the owner stated after that there actually was an issue with my car and it would be about $1,600 to repair. Then they acted like they were doing me a favor by taking off the diagnostic and alignment fees, when I shouldn’t have been charged from the beginning. If I could give zero stars, I would. Y’all should be ashamed of taking advantage of people and freshen up on your mechanic abilities in order to actually do your job accordingly.

I wish my team was perfect they are not, from time to time we stumble, certainly did not communicate well in this situation I apologize and wish the best in the future.

- Honest-1 Auto Care Spring Hill
4

Overall the repair was great, but the staff could atl least smile when taking your money. Not very friendly.

5

I had an appointment and they started working on my car right after I checked-in and signed the paperwork. My car was finished pretty much at the time I was told. Everyone was friendly and helpful.

Thank you, Joseph! Glad we could provide a great service!

- Honest-1 Auto Care Spring Hill
5

They’ve been our go-to place for years, and true to their name. Honest, hardworking and get the job done at a great price.

Thank you for the great review, Dani!

- Honest-1 Auto Care Spring Hill
5

front desk is always super friendly and helpful!

Always great to see you Ms. Bozarth, Thank you for the review.

- Honest-1 Auto Care Spring Hill
2

Brought my vehicle in to replace a part I had suspected was bad. They did replace the part very quickly but also suggested that I needed a lot of other services that I didn't seem necessary. They quoted me over $7,000 worth of engine repairs for my vehicle when it didn't even have a check engine light on. Also suggested replacing parts on my vehicle that had already been done just a few months prior. They are quick to respond and got what I needed done but didn't appreciate the upselling at all.

5

We take pride in knowing we met your expectations, Paul!

- Honest-1 Auto Care Spring Hill
5

Excellent service. Quick, courteous, trustworthy and Michelle was the best first impression. Thank you, Ill be back.

Thank you, Jane! Please let us know how we could assist you in the future.

- Honest-1 Auto Care Spring Hill
5

I have brought my car in multiple times for various issues. As everyone knows, car repairs are expensive! They knew my financial constraints and worked with me to fix my car in stages-with the most important safety issues being addressed first. Additionally, they did not try to "upsell" me, and explained to me which repairs were urgent, and which could wait until I had save up more financially. Every person I have interacted with there, especially the woman at the front desk, has been empathetic, friendly, and knowledgable. Don't waste your time trying to "shop around" for the cheapest price you can find-you'll end up paying more in the long run. Honest has competitive prices, and here you get quality workmanship with mechanics and service managers that actually care.

1

Not very honest :)

Honest-1 Auto Care Spring Hill is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Spring Hill (931) 451-5219 if you have any issues in accessing any area of our website.