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Spring Hill Auto Repair

(931) 451-5219updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
5

Amazing!!!! Better than eurofix

5

I took my car in to have a free brake inspection this morning. It turns out I didn't need new brakes but they did find a different problem, one that they advised could be covered by my warranty. I was happily surprised by their honesty. They were professional, provided superior customer service, were patient and informative, and in general were very accommodating and caring. A special shout out goes to Brianna for going above and beyond with customer service as well as Kellen and John. I definitely will be back for any auto services my vehicles may need that they provide!

5

I took my car in to have a free brake inspection this morning. It turns out I didn't need new brakes but they did find a different problem, one that they advised could be covered by my warranty. I was happily surprised by their honesty. They were professional, provided superior customer service, were patient and informative, and in general were very accommodating and caring. A special shout out goes to Brianna for going above and beyond with customer service as well as Kellen and John. I definitely will be back for any auto services my vehicles may need that they provide!

Krista, we cannot thank you enough for the kind recommendation! We are so happy to hear that you found our service to be honest and professional. We look forward to working with you again in the future!

- Honest-1 Auto Care Spring Hill
5

The waiting area was very clean, especially the bathroom, which is important. The attention and help I received concerning my son's modified handicapped van was terrific. The cost of my full synthetic without a coupon was less than others. I felt I could trust them and that they took their time, even though they were busy. I overheard the manager at my last shop in CoolSprings ask three employees why they didn't rotate the tires after alignments and their response was because they didn't have time. They are now my former oil change place. When I asked about tires they recommended a gentleman whose company had the best deal around the Thompsons Station, Spring Hill, CoolSprings areas PLUS will come to your home to install and balance them.

Thank you for your feedback! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!

- Honest-1 Auto Care Spring Hill
5

1st time consumer at honest-1, here in spring hill, tn. was pleased with all aspects of the servicing - from intake, to wait time, to completion. VERY important observation - they DID NOT attempt to push me to something i may not have needed now - VERY different to others in the area. they did what was needed, didn't push for an upgrade (oil), and reset the appropriate sensors on the vehicle will i go back? bet your house on it! gary

1

Honest-1 Auto Care mechanics.are not knowledgeable and very inexperienced. My husband had to take his car back multiple times for thermostat gauge and still not fixed. Hopefully it doesn’t leave us stranded on the highway one day.

We take customer feedback seriously and would like to speak with you to resolve your concern. Unfortunately with the username provided we are not able to locate you in our system. Please give us a call at your earliest convenience. Thank you.

- Honest-1 Auto Care Spring Hill
2

Had the motor in my window go out. It is common in my car and has happened before. I told them this upfront and asked how much it would cost. They told me they would look at it the. Let me know before they did work. I got a call that they were done and all they did was spray lubricant but had to take the door apart to do so. So I paid for the labor. A week later the motor gives all the way out. Now I have to pay for the labor all over again. When I get the car back, my door is not even put together right and it’s obvious. Plus they messed up my tint on my window. What should have taken a day ended up taking 3 weeks. I don’t understand how you can call and tell someone there car is ready with the door not even out back together and the tint being ruined. No attention to detail and blanket apologies.

Hi Jonathan, we did address these concerns back when you first visited us with this issue on June 30th, 2018. We would be happy to speak with you further if there is still an issue regarding this visit. We do our best to take care of our customers, and did fix the window tint at no charge to you. Unfortunately fixing the tint did add to the timeline of the repairs, and for that we apologize. Again, if you would like to speak with us about your visit, we would be happy to speak with you. You can reach us at (615) 392-1856. Thank you.

- Honest-1 Auto Care Spring Hill
5

went to go get my car aligned today best service I've had of my life will keep going to this Auto Care Service in the future! telling my friends about this place

5

I noticed a problem with my car this week, and Honest-1 was able to fit me in first thing the next day. I was in and out in less than 30 minutes, and the repair price couldn't be better. I'll definitely be going back for future car maintenance.

5

When my engine blew up after only having it 3 months, Matt found a used engine for a great price, I just didn't have the money for it but when my daughter bought a 2013 Chevy Malibu i wanted it checked out before something like this happened to her. he looked it over and gave her some things to check out about being fixed and the service was excellent. I will be using this company for a long time.

Honest-1 Auto Care Spring Hill is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Spring Hill (931) 451-5219 if you have any issues in accessing any area of our website.