Went on Friday to ask about the cost to do fix timing belt, the guy at the front desk gave me an estimate between 500-700$! That was a good deal! But asked me to bring the car on Monday morning, I did, and waited more than an hour for a tech to take a look and give me final estimate, the final estimate was 1300$, can you believe it! They kept me waiting for more than an hour to give me more than double their initial estimate. I would say, avoid this place go to professionals. I received a reply, First, I went there in person and got the information directly from the front desk not on the phone. The labor estimate was 270$ before taxes. The wait time was just to look at the car, not to fix it. So, all info is, unfortunately, not accurate!
Jay, We are sorry that there was some confusion. We thought we made it clear over the phone that we were quoting you for the labor cost only and that we wouldn't be able to determine the cost for the parts until we could take a look at the vehicle to determine what actually needed to be done. We apologize if that was unclear to you. As for your wait, your appointment was at 7 am and you did not arrive until 10 am. Unfortunately that is not how appointments work and if there was something that came up that was preventing you from making it on time, it would have been best to call us to reschedule. We did our best to squeeze you in anyway even though you had completely missed your appointment. Once again we apologize that there was confusion and we hope you are able to get your problem fixed.
- Honest-1 Auto Care Spring Hill