Memorial Day

Happy Memorial Day!

We are closed on May 30th, 2022 for Memorial Day! Thank you for your continued business. We look forward to seeing you soon and servicing your vehicle.

Spring Hill Auto Repair

(931) 451-5219updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
5

Went in for a power steering module check up plus oil change and the techs quickly identified the car’s issues and had me back on the road in no time. The staff was very friendly and helpful as well! I was impressed with their knowledge on my car’s power steering system and it’s design faults. I would recommend this shop to anyone!

1

Terrible communication. I needed a new Air-Heater fan. The job was quoted up front to be from $500 to $600. When picking up the car, the bill was well over $1100, and they never called me to keep me in the loop or ask if I still wanted it done. Also, I didn’t receive a printed report on the Parts and Labor costs. I supposedly got an oil change, but there was no window sticker indicating it was done, and the old sticker was left there. The fan is noisy and rattles when on 3 or above. Not a good situation, and feels very Dishonest.

Tony thank you for working with us to resolve the your concerns, as we discussed our initial information indicated your vehicle was a 2012 model, when in fact it is a 2016. The initial estimate for a 2012 was accurate, job requires 1 hour of labor, but a 2016 requires requires 5 hours do to the placement of the heater. We did not clearly communicate the the increased costs for your actual vehicle, We have retrained our staff on the importance of clearly communicating cost prior to work being completed. Thank you for bringing this to our attention.

- Honest-1 Auto Care Spring Hill
0.5

Very unhappy with this auto repair shop. I was lied to about work having been done that was never done. Manager, John, was going to address the issue and call me on Monday December 17. Never called. Not on Monday or Tuesday or Wednesday. Finally, I called him and voiced my anger that I was just lied to about work they said was done that was never done. He basically just apologizes. Every consumers nightmare. Check the work as I did. Maybe it will have been done..... maybe not.

5

Excellent customer service. I needed my car battery replaced. They worked me in and took care of my problem sooner than estimated. Would highly recommend.

5

Friendly and honest. I'm happy they opened on this side of town. I used the $24.99 oil change on the back of my Kroger receipt and was impressed that it also included a 100 point inspection. I suggest you do the same and give them a shot.

5

First visit and was completely satisfied with the experience. Staff was friendly, service was prompt and price was as advertised. Already made an appointment to bring my second car to them.

5

Customer service was great! Really pleased with the quick service I received! I would recommend!

5

Excellent customer service. Very nice waiting area. I highly recommend this business! And yes, they are honest and don’t try to sell or promote things that are not needed.

4.5

No wait time after checking in. My auto was immediately taken to the bay or service. The manager came over to greet me and review the findings of their inspection. I am impressed with the service given and will return when necessary.

5

Great customer service

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